PEGA Implementation and Support Services

SrinSoft has helped enterprises achieve significant productivity improvements and growth by transforming their business processes with Business Process Management (BPM) capabilities and cutting edge Pega BPM technology. We have also helped our customers in predicting risks, assessing competition and understanding the trends to create new products and services and deliver a compelling proposition to their consumers. SrinSoft's BPM approach is pragmatic, with a focus on understanding client needs and creating solutions that addresses these needs.

We provide end to end services across all areas of PEGA right from requirement analysis, implementation development, testing, upgrades and managed support. Our team have successfully delivered to several enterprise customers across various countries:

PEGA Implementation

SrinSoft Provides SmartBPM and PEGA Implementations based on Pega Scrum methodogies that adhere to global standards and processes.

Product Upgradation

SrinSoft Provides PEGA product up gradation for any existing Implementation.


We provide complete development on end-to-end PEGA Implementation and other Pega frameworks Implementation. We also provide staffing and resources.

Business Analysis

We provide complete requirement gathering and Business Analysis based on PEGA Methodology with Scrum Master. Captures and maintains business objectives, requirements, use cases and user stories.

Key Benefits of PEGA:

  • Business Solutions as against pure technology solutions.
  • Value based pricing to share the risks and rewards. Measurable business benefits.
  • Scrum based delivery
  • Automation Frameworks.
  • Ecosystem enabled delivery capabilities to enable access to key competencies in a global delivery model.

BPM from PEGA Systems

Functionalities of BPM

  • Business goals capture and discovery
  • Web-based tool for BPMN process modeling and technical specifications
  • Decisioning, Rules and Events support built-in
  • Collaboration on process design with social networking facilities
  • Forms and guided UI interactions and Page flows
  • Content management connector for attaching external content
  • OSGi-based development to a range of j2EE application servers
  • Out-of-box dashboards, reporting, predictive analysis

Characteristics of BPM

  • Solution focus, particularly based around a set of featured processes (industry and Generic)
  • Web-based tool for BPMN process modeling and technical specifications
  • Weak on integrating with existing programs and environments
  • Cluster support and the ability to deploy on leading application servers enable high availability, scalability and performance
  • Strong security support including URL, field and object encryption
  • XPDL for model portability
  • Broad support for standards including BPMN, XPDL. CMIS

BPM Solution extensions

  • Built-in support for rules, decisioning, events, monitoring and analytics but only focused on PEGA BPM Process
  • Powerful packaged templates with associated discovery, rules and decisioning, but only for a featured set of process
  • Case management support through PEGA Case Management, embedded with PEGA BPM
  • Professional services expertise (Finance, HealthCare and Telco)
  • Reliance on partner ecosystem for wider BPM services support
  • PEGA Business Cloud management service for cloud-based operations